OBSOLUTELY’S TERMS AND CONDITION FOR BUYERS
General Terms and Conditions of Use of the Marketplace for Buyers for Obsolutely
1. Introduction
Obsolutely operates an ecommerce platform consisting of a website ("marketplace/shop”), together with supporting logistics and payment infrastructure, for the sale and purchase of consumer products.
These general terms and conditions shall apply to buyers and sellers on the marketplace and shall govern your use of the marketplace and related services.
By using our marketplace, you accept these general terms and conditions in full. If you disagree with these general terms and conditions or any part of these general terms and conditions, you must not use our marketplace.
If you use our marketplace in the course of a business or other organizational project, then by so doing you:
-
confirm that you have obtained the necessary authority to agree to these general terms and conditions;
-
bind both yourself and the person, company or other legal entity that operates that business or organizational project, to these general terms and conditions; and
-
agree that "you" in these general terms and conditions shall reference both the individual user and the relevant person, company or legal entity unless the context requires otherwise.
2. Registration and account
-
You may not register with our marketplace if you are under 18 years of age (by using our marketplace or agreeing to these general terms and conditions, you warrant and represent to us that you are at least 18 years of age). You may register for an account with our marketplace by completing and submitting the registration form/page on our marketplace.
-
You represent and warrant that all information provided in the registration form is complete and accurate.
-
If you register for an account with our marketplace, you will be asked to provide an email address/user ID and password and you agree to:
-
keep your password confidential;
-
notify us in writing immediately (using our contact details provided at section 23) if you become aware of any disclosure of your password; and
-
be responsible for any activity on our marketplace arising out of any failure to keep your password confidential, and that you may be held liable for any losses arising out of such a failure.
-
3. Returns and refunds
Thanks for shopping with us!
If you are not entirely satisfied with your purchase, we're here to help. Returns are normally accepted when completed within 30 days of the ship date. If Obsolutely agrees to accept a return, return freight charges must be prepaid by customer. Obsolutely will not accept COD shipments. Some products may require return directly to the manufacturer. All items must be in the original packaging and in resalable condition. Contact a sales representative for a Return Materials Authorization Number and addressing instructions prior to return to returning product. Any ESD sensitive product returned that has not been handled properly will not be eligible for credit. The foregoing statements concerning Returns do not apply to NON-CANCELABLE/NON-RETURNABLE PRODUCTS. (See the NON-CANCELABLE/NON-RETURNABLE PRODUCTS section in these terms.)
-
Returns of products by buyers and acceptance of returned products by sellers shall be managed by us in accordance with the returns page on the marketplace, as may be amended from time to time. Acceptance of returns shall be in our discretion, subject to compliance with applicable laws of the territory
-
Refunds in respect of returned products shall be managed in accordance with the refunds page on the marketplace, as may be amended from time to time. Our rules on refunds shall be exercised in our discretion, subject to applicable laws of the territory. We may offer refunds, in our discretion:
-
in respect of the product price;
-
local and/or international shipping fees (as stated on the refunds page); and
-
by way of store credits, wallet refunds, vouchers, mobile money transfer, bank transfers or such other method as we may determine from time to time.
-
-
Returned products shall be accepted and refunds issued by Obsolutely, for and on behalf of the seller.
-
Changes to our returns page or refunds page shall be effective in respect of all purchases made from the date of publication of the change on our website.
-
Your account shall be used exclusively by you and you shall not transfer your account to any third party. If you authorize any third party to manage your account on your behalf this shall be at your own risk.
-
We may suspend or cancel your account, and/or edit your account details, at any time in our sole discretion and without notice or explanation, providing that if we cancel any products or services you have paid for but not received, and you have not breached these general terms and conditions, we will refund you in respect of the same.
-
You may cancel your account on our marketplace by contacting via email.
4. Payments
You must make payments due under these general terms and conditions in accordance with the Payments Information and Guidelines on the marketplace. Your Obsolutely Service is billed either on a semi-annual or an annual basis unless a plan is implemented at Obsolutely sole discretion. The minimum length of the Obsolutely Service is twelve (12) months. Your subscription fees are payable in advance and are not refundable in whole or part.
PAYMENT PROTECTION PROMISE - CREDIT CARDS
Accepted credit cards are Visa, MasterCard, American Express, and Discover. Billing will be proactive, taking place on the 1st, 8th, 15th, or 22nd of the month, dependent upon Your Service plan. Invoices are available upon request and unless specifically requested, will not be mailed. If we do mail You an invoice at your request, administrative fees may apply and may be billed to Your account.
Rules about your content
-
In these general terms and conditions, "your content" means:
-
all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our marketplace for storage or publication, processing by, or onward transmission; and
-
all communications on the marketplace, including product reviews, feedback and comments.
-
-
Your content, and the use of your content by us in accordance with these general terms and conditions, must be accurate, complete and truthful.
-
Your content must be appropriate, civil and tasteful, and accord with generally accepted standards of etiquette and behavior on the internet, and must not:
-
be offensive, obscene, indecent, pornographic, lewd, suggestive or sexually explicit;
-
depict violence in an explicit, graphic or gratuitous manner; or
-
be blasphemous, in breach of racial or religious hatred or discrimination legislation;
-
be deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory;
-
cause annoyance, inconvenience or needless anxiety to any person; or
-
Constitute spam.
-
-
Your content must not be illegal or unlawful, infringe any person's legal rights, or be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law). Your content must not infringe or breach:
-
any copyright, moral right, database right, trademark right, design right, right in passing off or other intellectual property right;
-
any right of confidence, right of privacy or right under data protection legislation;
-
any contractual obligation owed to any person; or
-
any court order
-
-
You must not use our marketplace to link to any website or web page consisting of or containing material that would, were it posted on our marketplace, breach the provisions of these general terms and conditions
-
You must not submit to our marketplace any material that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
-
The review function on the marketplace may be used to facilitate buyer reviews on products. You shall not use the review function or any other form of communication to provide inaccurate, inauthentic or fake reviews.
-
You must not interfere with a transaction by: (i) contacting another user to buy or sell an item listed on the marketplace outside of the marketplace; or (ii) communicating with a user involved in an active or completed transaction to warn them away from a particular buyer, seller or item; or (iii) contacting another user with the intent to collect any payments
-
You acknowledge that all users of the marketplace are solely responsible for interactions with other users and you shall exercise caution and good judgment in your communication with users. You shall not send them personal information including credit card details.
-
We may periodically review your content and we reserve the right to remove any content in our discretion for any reason whatsoever.
-
If you learn of any unlawful material or activity on our marketplace, or any material or activity that breaches these general terms and conditions, you may inform us by contacting via our email address.
5. Our rights to use your content
-
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content across our marketing channels and any existing or future media.
-
You grant to us the right to sub-license the rights licensed under “our right to use your content”
-
You grant to us the right to bring an action for infringement of the rights licensed “our right to use your content”
-
You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law
-
Without prejudice to our other rights under these general terms and conditions, if you breach our rules on content in any way, or if we reasonably suspect that you have breached our rules on content, we may delete, unpublish or edit any or all of your content.
6. Use of website and mobile applications
-
In this section 6 words "marketplace" and "website" shall be used interchangeably to refer to Obsolutely website.
-
You may:
-
view pages from our website in a web browser;
-
download pages from our website for caching in a web browser;
-
print pages from our website for your own personal and noncommercial use, providing that such printing is not systematic or excessive;
-
stream audio and video files from our website using the media player on our website; and
-
use our marketplace services by means of a web browser,
-
subject to the other provisions of these general terms and conditions.
-
Except as expressly permitted by section 6.2 or the other provisions of these general terms and conditions, you must not download any material from our website or save any such material to your computer
-
You may only use our website for your own personal and business purposes in respect of selling or purchasing products on the marketplace
-
Except as expressly permitted by these general terms and conditions, you must not edit or otherwise modify any material on our website.
-
Unless you own or control the relevant rights in the material, you must not:
-
republish material from our website (including republication on another website);
-
sell, rent or sub-license material from our website;
-
show any material from our website in public;
-
exploit material from our website for a commercial purpose; or
-
Redistribute material from our website.
-
-
Notwithstanding section 6.6, you may forward links to products on our website and redistribute our newsletter and promotional materials in print and electronic form to any person.
-
We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.
-
You must not:
-
use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;
-
use our website in any way that is unethical, unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
-
hack or otherwise tamper with our website;
-
probe, scan or test the vulnerability of our website without our permission;
-
circumvent any authentication or security systems or processes on or relating to our website;
-
use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
-
impose an unreasonably large load on our website resources (including bandwidth, storage capacity and processing capacity);
-
decrypt or decipher any communications sent by or to our website without our permission;
-
conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
-
access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
-
use our website except by means of our public interfaces;
-
violate the directives set out in the robots.txt file for our website;
-
use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing); or
-
do anything that interferes with the normal use of our website.
-
7. Copyright and trademarks
-
Subject to the express provisions of these general terms and conditions:
-
we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
-
all the copyright and other intellectual property rights in our website and the material on our website are reserved.
-
-
Obsolutely’s logos and our other registered and unregistered trademarks are trademarks belonging to us; we give no permission for the use of these trademarks, and such use may constitute an infringement of our rights.
-
The third party registered and unregistered trademarks or service marks on our website are the property of their respective owners and we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any license to exercise such rights.
8. Due diligence and audit rights
-
We operate an anti-money laundering compliance program and reserve the right to perform due diligence checks on all users of the marketplace.
-
You agree to provide to us all such information, documentation and access to your business premises as we may require:
-
in order to verify your adherence to, and performance of, your obligations under this Agreement;
-
for the purpose of disclosures pursuant to a valid order by a court or other governmental body; or
-
as otherwise required by law or applicable regulation
-
9. Obsolutely’s role as a marketplace
-
You acknowledge that:
-
we do not confirm the identity of all marketplace users, check their credit worthiness or bona fides, or otherwise vet them;
-
we do not check, audit or monitor all information contained in listings;
-
we are not party to any contract for the sale or purchase of products advertised on the marketplace;
-
we are not involved in any transaction between a buyer and a seller in any way, save that we facilitate a marketplace for buyers and sellers and process payments on behalf of sellers;
-
we are not the agents for any buyer or seller
-
and accordingly we will not be liable to any person in relation to the offer for sale, sale or purchase of any products advertised on our marketplace; furthermore we are not responsible for the enforcement of any contractual obligations arising out of a contract for the sale or purchase of any products and we will have no obligation to mediate between the parties to any such contract.
-
We do not warrant or represent:
-
the completeness or accuracy of the information published on our marketplace;
-
that the material on the marketplace is up to date;
-
that the marketplace will operate without fault; or
-
that the marketplace or any service on the marketplace will remain available.
-
-
We reserve the right to discontinue or alter any or all of our marketplace services, and to stop publishing our marketplace, at any time in our sole discretion without notice or explanation.
-
We do not guarantee any commercial results concerning the use of the marketplace.
-
To the maximum extent permitted by applicable law and subject to section 9.1 below, we exclude all representations and warranties relating to the subject matter of these general terms and conditions, our marketplace and the use of our marketplace.
10. Limitations and exclusions of liability
-
Nothing in these general terms and conditions will:
-
limit any liabilities in any way that is not permitted under applicable law; or
-
exclude any liabilities or statutory rights that may not be excluded under applicable law.
-
-
The limitations and exclusions of liability set out in this section 9 and elsewhere in these general terms and conditions:
-
are subject to section 10.1; and
-
govern all liabilities arising under these general terms and conditions or relating to the subject matter of these general terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these general terms and conditions
-
-
In respect of the services offered to you free of charge we will not be liable to you for any loss or damage of any nature whatsoever.
-
Our aggregate liability to you in respect of any contract to provide services to you under these general terms and conditions shall not exceed the total amount paid and payable to us under the contract. Each separate transaction on the marketplace shall constitute a separate contract for the purpose of this section 10.4.
-
Notwithstanding section 10.4 above, we will not be liable to you for any loss or damage of any nature, including in respect of:
-
any losses occasioned by any interruption or dysfunction to the website;
-
any losses arising out of any event or events beyond our reasonable control;
-
any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill;
-
any loss or corruption of any data, database or software; or
-
any special, indirect or consequential loss or damage.
-
-
We accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the marketplace or these general terms and conditions (this will not limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
-
Our marketplace includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations. We have no control over third party websites and their contents, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
11. Indemnification
-
You hereby indemnify us, and undertake to keep us indemnified, against:
-
any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to any third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our marketplace or any breach by you of any provision of these general terms and conditions or the Obsolutely codes, policies or guidelines; and
-
any VAT liability or other tax liability that we may incur in relation to any sale, supply or purchase made through our marketplace, where that liability arises out of your failure to pay, withhold, declare or register to pay any VAT or other tax properly due in any jurisdiction.
-
12. Breaches of these general terms and conditions
-
If we permit the registration of an account on our marketplace it will remain open indefinitely, subject to these general terms and conditions.
-
If you breach these general terms and conditions, or if we reasonably suspect that you have breached these general terms and conditions or any Obsolutely codes, policies or guidelines in any way we may:
-
temporarily suspend your access to our marketplace;
-
permanently prohibit you from accessing our marketplace;
-
block computers using your IP address from accessing our marketplace;
-
contact any or all of your internet service providers and request that they block your access to our marketplace;
-
suspend or delete your account on our marketplace; and/or
-
commence legal action against you, whether for breach of contract or otherwise.
-
-
Where we suspend, prohibit or block your access to our marketplace or a part of our marketplace you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
13. Entire Agreement
These general terms and conditions and the Obsolutely codes, policies and guidelines (and in respect of sellers the seller terms and conditions) shall constitute the entire agreement between you and us in relation to your use of our marketplace and shall supersede all previous agreements between you and us in relation to your use of our marketplace.
14. Hierarchy
Should these general terms and conditions, the seller terms and conditions, and the Obsolutely codes, policies and guidelines be in conflict, these terms and conditions, the seller terms and conditions and the Obsolutely codes, policies and guidelines shall prevail in the order here stated.
15. Variation
-
We may revise these general terms and conditions, the seller terms and conditions, and the Obsolutely codes, policies and guidelines from time to time.
-
The revised general terms and conditions shall apply from the date of publication on the marketplace.
16. Severability
-
If a provision of these general terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
-
If any unlawful and/or unenforceable provision of these general terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
17. Assignment
-
You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these general terms and conditions.
-
You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these general terms and conditions.
18. Third party rights
-
A contract under these general terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party
-
The exercise of the parties' rights under a contract under these general terms and conditions is not subject to the consent of any third party.
19. Law and jurisdiction
-
These general terms and conditions shall be governed by and construed in accordance with the laws of the territory.
-
Any disputes relating to these general terms and conditions shall be subject to the exclusive jurisdiction of the courts of the territory
OBSOLUTELY’S TERMS & CONDITIONS FOR SELLERS
- Seller shall not be bound or obligated to any order, goods or services of Buyer until Seller officially acknowledges to Buyer in writing of receipt and confirmation of Buyer’s intent and all information of Buyer’s requirements and Buyer’s financial solvency.
- Seller will deliver buyer’s products to buyer’s specifications. Determination of the suitability of the material to the use contemplated is the user’s responsibility.
- All Buyer’s purchases are to be sent to Seller in clearly marked packages, accompanied
- Delivery or Performance. Unless otherwise specified on the face hereof, all deliveries are FOB point of shipment. Shipment will be made in accordance with instructions issued by Seller. Upon delivery of goods to carrier, Buyer assumes risk of all loss and damage resulting from any cause whatsoever. Shipping, delivery or performance dates are approximate and are not guaranteed.
- Force Majeure. Seller shall not be liable for any delay or other failure of performance due to causes beyond its reasonable control including without limitation, acts of God; acts of Buyer; acts of military or civil authorities; government regulations, orders, directives and / or restrictions; fire or other casualties; strikes; lockouts; weather; epidemic; war; riot; delays in transportation or car shortages; or inability to obtain necessary labor, materials, components, equipment, services, energy or utilities through Seller’s usual and regular sources at usual and regular prices. In any such event Seller may, with notice to Buyer, at any time and from time to time without further liability to Buyer, (a) postpone its performance under this contract, (b) make partial performance or cancel all or any portion of this contract, or (c) allocate available quantities among its customers in any manner which Seller deems reasonable. Cancellation of any part of this contract shall not affect Seller’s right to payment for performance of any other part hereof.
- Warranty – Returned Merchandise. All materials and / or equipment furnished by Seller to Buyer which requires rework or replacement REQUIRES a Return Materials Authorization (RMA) prior to any returns of products to DSM&T. Once the goods or items have been received and inspected and a cause determined, if applicable a Credit or Replacement will be authorized. Over stock or change of mind of Buyer does not constitute a return of merchandise to Seller and Seller is only obligated to honor the warranty that is expressed.
- Limitation of Seller’s Liability. Seller’s liability on any claim of any kind, including negligence with respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or services or part hereto, which gives rise to the claim. IN NO EVENT SHALL SELLER BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR FOR DAMAGES IN THE NATURE OF PENALTIES.
- Limitation of Actions. Any action for any loss or damage with respect to the goods or services, which are the subject of this contract, must be commenced by Buyer within one (1) year after Buyer’s cause of action has accrued.
- Indemnification and Waiver. Buyer shall exonerate, indemnify, hold harmless, and defend the Seller from all loss, cost, liability, damage or expense sustained or incurred, directly or indirectly, by the Seller, in connection with any and all claims asserted against Seller with respect to the goods, or services which are the subject of this contract, arising in whole or in part out of Buyer’s or Buyer’s customers
- Failing to follow specification, instructions, warnings or recommendations furnished by Seller,
- Failing to comply with all applicable legal requirements, including, but not limited to, the Occupational Safety and Health Act of 970, as amended;
- Misusing or making misrepresentations as to the goods;
- Being solely or contributory negligent, and/or
- Incorporating the goods into or providing designs, plans, specifications or other instructions which infringe or are alleged to infringe any patent, trademark, copyright or other intellectual property right. As used in paragraph 7, the term “Seller” shall include Seller, its officers, directors, agents, employees, subcontractors, parents, subsidiaries, divisions or affiliates. Each party shall exonerate, indemnify, hold harmless, and defend the other from any other loss, cost, and liability, damage or expense sustained or incurred by the other party, in connection with any and all claims asserted against the other, with respect to the goods or services which are the subject of this contract, arising out of any other conduct, behavior, representations or other tortuous conduct or activities of the indemnifying party.
- All taxes and other charges imposed by federal, state, local or foreign governments on the manufacture, sale, shipment, import, export or use of the goods (other than income taxes) shall be paid by Buyer. Buyer shall defend, indemnify and hold harmless Seller from and against all liabilities for such taxes or charges and attorney’s fees or costs incurred by Seller in connection therewith.
- Compliance with Laws. You will comply with all applicable laws and regulations with respect to delivery and related third-party services you purchase.
- Third-Party Service Terms Apply. Your purchase and use of delivery and related services are also subject to the terms, conditions, and other agreements between you and the applicable carrier or other service provider. You are responsible for reviewing and complying with them.
- This contract constitutes the entire agreement between Buyer and Seller relating to the goods or services which are the subject hereof. No modifications shall be binding upon the Seller unless in writing signed by Seller’s duly authorized representative. No waiver by Seller of default by Buyer shall be deemed a waiver of any subsequent default. The captions used herein shall have no substantive significance. The invalidity, illegality or unenforceability of any one or more provisions hereof shall in no way affect or impair the validity, legality or enforceability of the remaining provisions hereof, which shall remain in full force and effect. This contract may not be assigned by the Buyer without the prior written consent of the Seller.
GDPR TERMS & CONDITIONS FOR OBSOLUTELY
Since May 25, 2018, the uniform requirements of the EU General Data Protection Regulation (GDPR) have applied across Europe in the area of data protection . In the following data protection information, we will inform you about the processing of personal data carried out by Obsolutely, in accordance with the GDPR and the Data Protection Act (DSG).
Please read our data protection information carefully. If you have any questions or comments about our data protection information, please contact us at (EMAIL)
1. Name and contact details of the person responsible for processing
This data protection information applies to data processing by the
Obsolutely,
(Address)
United state of America
Represented by the managing directors (Name of Directors)
Tel:
E-Mail:
Website: www. Obsolutely.com
2. Contact details of the data protection officer
You can contact the data protection officer (s) of the person responsible at
Obsolutely
(Address)
USA
(Email)
to reach.
3. Purposes of data processing, legal bases and legitimate interests that are being pursued by the person responsible or a third party and categories of recipients
Brief summary:
We process data collected about you for various purposes. For example, if you set up a customer account at www.obsolutely.com, the data stored in your customer account will be the event that you order using an unsafe payment method (e.g. purchase on account). Individual data collected about you can also be processed for the purpose of direct advertising. For example, there is the possibility that we can send you our own advertising catalogs to the address stored in the customer account or send advertising catalogs from our partners. We can also pass on your personal data to third parties in individual cases. This is the case, for example, when goods are delivered by a deliverer / a forwarding agent, but also when you carry out a credit check with an external credit agency or when you select an unsafe payment method ( e.g. purchase on account). It is also possible that, in the event that you fail to settle outstanding invoices, after repeatedly unsuccessful information about the outstanding receivables, we will transmit your receivables data to a debt collection service provider. In sofar as you are obliged to provide your email address when creating a customer account, this is necessary because we are legally obliged to send you an electronic order confirmation after you have placed an order. The e-mail address you provide will be used to send you e-mail advertising newsletters if you have consented to receiving such a newsletter. However, we are also entitled to send you e-mail advertising about goods / services that are comparable to those that you have already purchased from us in the past. You will be expressly informed in this data protection declaration about the possibility of using the e-mail address for this purpose and about your right to object in this regard, processed by us for the purpose of maintaining the customer account. At the same time, the address data stored in the customer account is also used, among other things, for the purpose of delivering the ordered goods and for carrying out a credit check in.
3.1 Accessing our websites / applications
3.1.1 Log files
Each time a website / application is accessed; information is sent to the server of our website / application by the respective internet browser of your respective end device and temporarily stored in log files, the so-called log files. The data records saved in this process contain the following data, which are saved until they are automatically deleted: date and time of the call, name of the page called up, IP address of the requesting device, referrer URL (URL of origin from which you accessed our website came), the amount of data transferred, loading time, as well as product and version information of the browser used and the name of your access provider.
The legal basis for processing the IP address is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest arises from
• Ensuring a smooth connection,
• Ensuring comfortable use of our website / application,
• Evaluation of system security and stability.
A direct conclusion about your identity is not possible based on the information and we will not draw it either.
The data is saved and automatically deleted after the aforementioned purposes have been achieved. The standard deadlines for deletion are based on the criterion of necessity.
3.1.2 Cookies, tracking, social media plug-in
We use so-called cookies, tracking tools, targeting procedures and social media plug-ins for our website / application. The exact procedures involved and how your data is used for this are explained in detail below.
3.1.3 Geo-localization
If you have agreed to the so-called geo-location in your browser or in the operating system or other settings of your respective end device, we use this function in order to be able to offer you individual services related to your current location (e.g. the location of the nearest branch). We process your location data processed in this way exclusively for this function. If you stop using it, the data will be deleted.
3.2 Establishment, implementation and / or termination of a contract
3.2.1 Data processing when concluding a contract
If you register on one of our websites / applications and conclude a contract with us, we will process the data required for the conclusion, implementation or termination of a contract with you. Which includes:
• First name Last Name
• Billing and delivery address
• E-mail address
• Billing and payment data
• Date of birth
• possibly telephone number
The legal basis for this is Article 6 Paragraph 1 Letter b) GDPR, ie you provide us with the data on the basis of the respective contractual relationship (e.g. maintaining your customer account, processing a sales contract) between you and us. In order to process your e-mail address in the event of a purchase via our websites / applications, we are also obliged to send an electronic order confirmation due to legal requirements in the General Civil Code (ABGB) (Article 6 Paragraph 1 Letter c) GDPR).
Insofar as we do not use your data for advertising purposes (see 3.3 below), we will save the data collected for the execution of the contract until the statutory or possible contractual warranty and guarantee rights have expired. After this period has expired, we keep the information of the contractual relationship required under corporate and tax law for the periods specified by law. For this period, the data will only be processed again in the event of a review by the tax authorities.
In order to process a purchase contract via our websites / applications, the following data processing is also required:
Your payment data will be passed on to payment service providers commissioned by us, who will process the payment (s). We pass on information about your delivery address to logistics companies and shipping partners commissioned by us. In order to ensure that the goods are delivered according to your wishes, we will transmit your email address and, if applicable, the telephone number to the logistics company and / or shipping partner commissioned by us, who will take over the delivery. If necessary, they will contact you in advance of delivery in order to coordinate delivery details with you. The respective data are transmitted solely for the respective purposes and are deleted again after delivery.
3.2.2 Identity, creditworthiness and transmission to credit agencies
3.2.2.1 Identity check
If necessary, we check your identity with the help of information from service providers. The legal basis for this is Article 6 Paragraph 1 Letter b) and Letter f) GDPR. The authorization to do this arises from the protection of your identity and the avoidance of attempted fraud at our expense. The circumstance and the result of our request will be added to your customer account or your guest account for the duration of the contractual relationship.
3.2.2.2 Credit checks
If you have selected a so-called insecure payment method (purchase by invoice or installment) when placing an order, the following applies:
3.2.2.2.1 Internal credit agency
In cases where a customer wants to order with an insecure method of payment, we are entitled to use information received as part of the order to calculate the probability of default (internal scoring). The calculation of the probability of default by means of internal scoring is based on a recognized mathematical statistical procedure. The data used as part of the internal scoring result in particular from a combination of the following data categories (not exhaustive): address data, age, desired payment conditions, order method and product range groups. In the context of internal scoring, only data that the customer has given us is used. On the basis of the named data categories, conclusions can be drawn about the probability of payment default on the basis of the mathematical statistical procedure used. For example, a certain place of residence of the person placing the order combined with a certain category of goods can lead to an increased probability of default and thus to a restriction on the payment method. There is no payment type restriction based solely on the place of residence of the person placing the order. In addition, it has been statistically proven, for example, that there is a lower risk of payment default when using a chargeable e-mail provider than is the case when using a free provider. For example, a certain place of residence of the person placing the order combined with a certain category of goods can lead to an increased probability of default and thus to a restriction on the payment method. There is no payment type restriction based solely on the place of residence of the person placing the order. In addition, it has been statistically proven, for example, that there is a lower risk of payment default when using a chargeable e-mail provider than is the case when using a free provider. For example, a certain place of residence of the person placing the order combined with a certain category of goods can lead to an increased probability of default and thus to a restriction on the payment method. There is no payment type restriction based solely on the place of residence of the person placing the order. In addition, it has been statistically proven, for example, that there is a lower risk of payment default when using a chargeable e-mail provider than is the case when using a free provider.
3.2.3 Use of data for fraud prevention purposes
The data you provide in the context of an order can be used to check whether an atypical order process has occurred (e.g. simultaneous ordering of a large number of goods to the same address using different customer accounts). In principle, we have a legitimate interest in carrying out such a check. The legal basis for processing is Art. 6 Paragraph 1 Letter f) GDPR.
Obsolutely collects and processes data with the help of cookies and other tracking technologies to determine the device used by the user and other data about the use of the website. There is no assignment to a specific user. If IP addresses are collected by Obsolutely, they are encrypted immediately.
Obsolutely stores the data in a fraud prevention database. In the database, data transmitted by Obsolutely is also stored on devices that have already been used to (attempted) fraud. In this respect, too, there is no assignment to specific users.
As part of an order process on our website, we call up a risk assessment for the user's device from the Obsolutely database. This risk assessment of the likelihood of attempted fraud takes into account, among other things, whether the terminal has dialed in via different service providers, whether the terminal has a frequently changing geo-reference, how many transactions were made via the terminal and whether a proxy connection is used.
3.2.4. Transmission of data to transport service providers
For the purpose of delivering ordered goods, we work together with logistics service providers / transport companies and / or shipping partners. The following data can be sent to them for the purpose of delivering the ordered goods or to announce them: first name, last name, postal address, telephone number and, if applicable, e-mail address. The legal basis for processing is Art. 6 Paragraph 1 Letter b) GDPR.
The legal basis for processing is Art. 6 Paragraph 1 Letter b) GDPR.
3.2.5 Transmission of data to processors
We use contract processors to process your data. A processor is a natural or legal person, authority, institution or other body that processes personal data on behalf of the person responsible for data processing. Processors do not use the data for their own purposes, but carry out the data processing exclusively for the person responsible. If, for example, you buy an article from us, you transmit your e-mail address to us for the purpose of sending us an order confirmation. We are therefore responsible for this data processing. Your email address will then be sent to a service provider for the purpose of sending an order confirmation. This service provider will then send you the order confirmation for the purchased item. To do this, the service provider processes your email address on our behalf. The legal basis for processing is Art. 6 (1) f. GDPR.
3.3. Data processing for advertising purposes
3.3.1. Postal advertising
We basically have a legitimate interest in using your data for marketing purposes. We collect the following data for our own marketing purposes as well as for third-party marketing purposes: first name, last name, postal address, year of birth.
The data mentioned can also be transmitted to third parties for advertising purpose. We are also entitled to store additional personal data collected about you in compliance with the legal requirements for our own marketing purposes as well as for third-party marketing purposes. The aim is to send you advertising that is solely oriented towards your actual or alleged needs and accordingly not to bother you with useless advertising.
The stored data will not be transmitted to third parties. In addition, the person responsible pseudonymizes personal data collected about you for the purpose of using the pseudonymized data for their own marketing purposes as well as for third-party marketing purposes (advertisers). The pseudonymized data can also be used to advertise you individually online, whereby the advertising can be controlled by a service provider / agency. The legal basis for the use of personal data for marketing purposes is Art. 6 Paragraph 1 Letter f) GDPR.
Reference to the right of objection
You can object to the use of your personal data for the aforementioned advertising purposes at any time free of charge with effect for the future at www.obsolutely.com.
If you object, your data will be blocked for further advertising data processing. We would like to point out that in exceptional cases, advertising material may still be sent temporarily after receipt of your objection. This is technically due to the lead time required for the selection and does not mean that we have not implemented your objection.
3.3.2. Newsletter
On our websites / applications we offer you the opportunity to register for our newsletter. In order to be sure that no errors were made when entering the email address, we use the so-called double opt-in procedure (DOI procedure): After you have entered your email address in the registration field, we will send a confirmation link to the address provided. Only when you click on this confirmation link will your email address be added to our mailing list for sending our newsletters. The legal basis for this data processing is Article 6 Paragraph 1 Letter a) GDPR.
Notice of right of withdrawal
You can revoke your consent at any time with effect for the future by sending a message to (email) or by using the unsubscribe option at the end of each newsletter.
3.3.3. Product recommendations by email
As an existing customer of our online shop, you will regularly receive product recommendations from us by email. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter. We use the email address you provided during the purchase to advertise our own goods and / or services that are similar to those that you have purchased from us on the basis of an order that you have already placed. The legal basis for this data processing is Article 6 Paragraph 1 Letter f) GDPR.
Note right of objection
You can object to our product recommendations at any time with effect for the future by sending a message to (Email) or at the end of every product recommendation email without incurring any costs other than the transmission costs according to the basic tariffs.
3.3.4. Sweepstakes / special offers
If you register for competitions organized by us, we will use the data you provided when registering for the purpose of executing the participation contract, in particular to notify you of winnings and, if necessary, to advertise our offers and / or offers from our competition partners. You can find detailed information in the respective conditions of participation for the respective competition. The legal basis for this data processing is Article 6 Paragraph 1 Letter a) GDPR, Article 6 Paragraph 1 Letter b) GDPR and Article 6 Paragraph 1 Letter f) GDPR.
4 Online presence and website optimization (using cookies) including consent
Brief summary As the operator of this website, we collect data about your usage behavior on our website (tracking data). This includes, among other things, which individual sub-pages (item detail pages) you have called up. For this purpose, we and / or our partners can, among other things, set cookies in the browser you are using. The collection of tracking data is generally only permitted if you have given your prior consent. You can give such consent by clicking the “OK” button in the “cookie banner” displayed on our website. The granting of consent is not necessary for the processing of such tracking data, which is necessary for the offer on our website. This includes, for example, the setting of cookies for the purpose of displaying the shopping cart. Promote personalized content (e.g. retargeting) on other websites. Insofar as personal data about your usage behavior on our website can also be used by other providers, e.g. for the purpose of "enriching your own information", such use will only take place if you have given your prior consent. . Tracking data that we collect and store ourselves are processed by us exclusively in pseudonymized form. This avoids a direct assignment of the data to your person. If you want to delete individual cookies set in your browser or want to find out which service providers / providers have set cookies in your browser, you can do this via a "preference manager. You also have the option of setting your browser so that it prevents the setting of cookies or only allows certain types of cookies to be set. Details on the possibility of changing the settings of the common browser types (including Google Chrome, Firefox) can be found under section 4.2 of this information on data protection.
4.1. Cookies general information
Cookies are used on this website. Cookies are small text files that your browser automatically creates and that are stored on your device (laptop, tablet, Smartphone, etc.). Information is stored in the cookie that results in connection with the specific device used. However, this does not mean that we are immediately aware of your identity. Some of the cookies we use are deleted again at the end of the browser session (so-called session cookies). This allows us to offer you the cross-page shopping cart display, for example, in which you can see how many items are currently in your shopping cart and how high your current purchase value is. Other cookies remain on your computer and enable us to Recognize your computer the next time you visit (so-called permanent or cross-session cookies). These cookies in particular serve, among other things, to make our offer more attractive to you. Thanks to these files, it is possible, for example, to display information on our website that is specifically tailored to your interests. According to the legal requirements, the storage of information on end devices (desktops, cell phones, tablets, etc.) - e.g. by setting cookies - as well as the retrieval of information from end devices (tracking) is only permitted if you have previously done a Have given consent. However, consent does not have to be given if such storage / retrieval is necessary for the website to be offered (including technically necessary cookies). .
• Display of the shopping cart,
• Display of the memo,
• Enabling and maintaining log-in,
• Ensuring system security.
With regard to the data processing that is necessary for the operation of the website, you have no right of objection. Therefore, within the consent preferences in the consent tool, the selection "absolutely necessary cookies & services" (technically necessary) is always activated and cannot be deselected.
You can use our website without data being retrieved from or stored on your device for purposes that are not required for our website. For this reason, when you use our website - unless you have given any further consent - only "basic tracking" is activated.
4.2 Intervention options / browser settings
Of course, you can set up your browser so that it does not store certain cookies on your device. The help function in the menu bar of most web browsers explains how you can prevent your browser from accepting new cookies, how you let your browser notify you when you receive a new cookie or how you can delete all cookies that have already been received and for them can block all others.
To do this, please proceed as follows:
In Internet Explorer
In the "Tools" menu, select "Internet Options".
Click on the "Data Protection" tab.
Now you can make the security settings for the Internet zone. Here you set whether and which cookies should be accepted or rejected.
Confirm your setting with "OK".
In Firefox:
In the "Tools" menu, select Settings.
Click on "Privacy".
In the drop-down menu, select the entry "Create according to user-defined settings".
Now you can set whether cookies should be accepted, how long you want to keep these cookies and add exceptions, which websites you always or never want to allow cookies to be used.
Confirm your setting with "OK".
In Google Chrome:
Click the Chrome menu on the browser toolbar.
Now select "Settings".
Click on "Show advanced settings".
Under "Privacy" click on "Content Settings".
Under "Cookies" you can make the following settings for cookies:
Delete cookies Block
cookies by default Delete cookies
and website data by default after closing the browser Allow
exceptions for cookies from certain websites or domains
However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. The cookie banner is also displayed each time you visit our website and the opt-out cookies you have set are deleted. If you want to delete individual cookies set in your browser or want to find out which service providers / providers have set cookies in your browser.
4.4 Consent to the use of individual online services / the collection of tracking data - cookie banners
As already explained in section 4.1 of this data protection declaration, we collect and process tracking data partly on the basis of consent. You grant this consent by clicking on the "Ok" button on our website that is linked to this consent text on a banner. By clicking on the "OK" button, you give your consent for us to store data on your device (e.g. by setting cookies) or to retrieve data from your device. Furthermore, by clicking on the "OK" button, you give your consent to the use of certain advertising functions, the use of which requires consent. You also have the option of clicking “Settings” in the banner and managing your consent preferences there. A distinction is made between "absolutely necessary cookies & services", "statistical cookies & services", "personalization cookies & services", "cookies & services for marketing purposes" and "social media cookies & services". The data processing that takes place in connection with these advertising functionalities is described below (section 4.4.4.1 to section 4.4.4.9 of this data protection declaration). All data processing that is recorded by the consent given by you by clicking on the "OK" button serves the same purpose, namely that of "advertising" that take place in connection with these advertising functionalities are described below (section 4.4.4.1 to section 4.4.4.9 of this data protection declaration). All data processing that is recorded by the consent given by you by clicking on the "OK" button serves the same purpose, namely that of "advertising" that take place in connection with these advertising functionalities are described below (section 4.4.4.1 to section 4.4.4.9 of this data protection declaration). All data processing that is recorded by the consent given by you by clicking on the "OK" button serves the same purpose, namely that of "advertising".
All data processing that is recorded by the consent given by you by clicking on the "OK" button serves the same purpose, namely that of "advertising".
4.4.1 Consent for absolutely necessary cookies & services
We are entitled to use absolutely necessary cookies and services and to collect and process related data even without consent. This processing is based on the legal basis in Article 6 Paragraph (1) lit.f) GDPR (weighing of interests). You can read more about this processing under Chapter 4.5.
5 customer account / user account
In order to provide you with the greatest possible convenience, we offer you permanent storage of your personal data in a password-protected customer / user account.
The creation of the customer account is basically voluntary and takes place on the basis of your consent within the meaning of Article 6 Paragraph 1 Letter a) GDPR. No further data entry is required after setting up a customer account. In addition, you can view and change the data stored about you in your customer account at any time.
It is only necessary to open a customer account to process the contract if you want to place orders via our website / application. In this case, the legal basis for data processing is (additionally) Article 6 Paragraph 1 Letter b) GDPR.
In addition to the data requested when placing an order, you must enter a password of your choice to set up a customer account. This, together with your email address, is used to access your customer account. Please treat your personal access data confidentially and, in particular, do not make them accessible to unauthorized third parties. Please note that you will automatically remain logged in after leaving our website, unless you actively log out. You have the option of having your customer account deleted at any time, provided there are no other legal grounds (e.g. valid warranty / guarantee claims, open balance, etc.) to the contrary. Please note, however, that the data that can be viewed in the customer account will not be deleted at the same time once you have ordered from us. The deletion of your data takes place automatically after expiry of the commercial and tax retention obligations applicable to us. The legal basis for this data processing is Art. 6 Paragraph 1 Letter c) GDPR and Art. 6 Paragraph 1 Letter f) GDPR.
5.1 Contact
You have the option of contacting us in several ways. By e-mail, by phone, using the contact form or by post. If you contact us, we will use the personal data that you voluntarily provide to us in this context for the sole purpose of being able to contact you and process your request. You also have the option of using the contact form to send us your browser type, browser version, device type, operating system and version in addition to the data stored in the customer account (customer number, e-mail address, salutation, name, address). We use this data to determine the causes of possible malfunctions in the shop and to be able to give you specific assistance or to continuously optimize the shop experience for you.
5.2 Customer ratings / comments
If users leave comments or other contributions on Obsolutely their IP addresses are processed on the basis of our legitimate interests within the meaning of Art. 6 Paragraph. 1 letter f). GDPR saved for 7 days. This is done for our safety if someone leaves illegal content in comments and contributions (insults, prohibited political propaganda, etc.). Users can subscribe to comments with their consent in accordance with Article 6 (1) (a) GDPR and unsubscribe from ongoing comment subscriptions at any time. For the purpose of proving the consent of the user, we save the time of registration together with the IP address of the user and delete this information when users unsubscribe from the subscription.
5.3 Other user content
In various places you have the opportunity to publish your own content on Obsolutely at (e.g. product reviews, comments, etc.). If you submit a comment, a recommendation or a rating on products, brands and styles, we process the personal data that you voluntarily enter in the context of the comment or a rating. You can publish content on Obsolutely under a pseudonym and / or your first name and shortened last name.
The legal basis for this data processing (s) is Art. 6 Paragraph 1 Letter a), Art. 6 paragraph 1 Letter b) and Art. 6 Paragraph 1 Letter f) GDPR.
5.4 Payments
We process your payment information for the purpose of payment processing, e.g. when you purchase or use a product and / or service via obsolutely.com depending on the payment method, we will forward your payment information to third parties (e.g. to your credit card provider for credit card payments).
The legal basis for this data processing is Art. 6 Paragraph 1 Letter a), Art. 6 Paragraph 1 Letter b), GDPR and Art. 6 Paragraph 1 Letter f) GDPR.
5.4.1 PayPal
When paying via PayPal, your payment data will be forwarded to PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, these are based on a scientifically recognized mathematical-statistical procedure. Address data is included in the calculation of the score values.
For further data protection information, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
6 Your Rights
6.1 Overview
In addition to the right to revoke your consent given to us, you have the following further rights if the respective legal requirements are met:
• the right to information about your personal data stored by us (Art. 15 GDPR), in particular you can obtain information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, request the origin of their data, unless they were collected directly from you;
• the right to correct incorrect data or to complete correct data (Art. 16 GDPR),
• the right to delete your data stored by us (Art. 17 GDPR), provided that we do not have to comply with any statutory or contractual retention periods or other statutory obligations or rights for further storage,
• the right to restrict the processing of your data (Art. 18 GDPR), insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it; the person responsible no longer needs the data, but you need them to assert, exercise or defend legal claims or you have objected to processing in accordance with Art. 21 GDPR,
• the right to data portability in accordance with Art. 20 GDPR, ie the right to receive selected data stored by us about you in a common, machine-readable format, or to request the transfer to another person responsible
• the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
You can assert the aforementioned rights to which you are entitled to us at (Email).You can assert the right to data portability at obsolutely.com in your customer account.
6.2 Right to Object
Under the conditions of Art. 21 Paragraph 1 GDPR, data processing can be objected to for reasons arising from the particular situation of the person concerned.
The above general right of objection applies to all processing purposes described in this data protection information, which are processed on the basis of Article 6 Paragraph 1 Letter f) GDPR. In contrast to the special right to object to data processing for advertising purposes, according to the GDPR we are only obliged to implement such a general objection if you give us reasons of overriding importance (e.g. a possible danger to life or health).
6.3 Right of Withdrawal
If we process data on the basis of your consent, you have the right to revoke your consent at any time. The revocation of the consent does not mean that the data processing carried out on the basis of the consent up to the time of the revocation becomes ineffective.
7 Data security
All data transmitted by you personally, including your payment details, are transmitted using the generally accepted and secure SSL (Secure Socket Layer) standard. SSL is a secure and proven standard that is also used in online banking, for example. You can recognize a secure SSL connection by the s attached to http (i.e. https) in the address bar of your browser or by the lock symbol. We also use suitable technical and organizational security measures to protect your personal data stored by us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
8.1 Warning of forged emails (spoofing), spam and phishing
The security of our customers' data is our top priority. In the following we would like to give you some security advice: Beware of so-called phishing and spoofing attempts. Unfortunately, in this fraudulent scheme, our brand can also be misused as the alleged sender. Specifically, this means that consumers are receiving fake emails on our behalf. These emails can even be based on our brand layout and may be difficult to distinguish from our emails. The fraudsters want to take advantage of the trust between us and our customers and thus steal sensitive data (e.g. login, customer data, payment information) or install harmful software (such as viruses or Trojans) on your computer or smartphone. We do not create and send these e-mails, even if our name is used as the sender. Unfortunately, we cannot influence the sending of these inadmissible e-mails. The following are some of the characteristics that you can use to identify emails from us:
• We do not ask you for personal information by email, nor do we ask you to confirm personal data via a link in an email.
• You will only receive order confirmations and invoices from us for orders that you have actually placed.
• We only send e-mails with file attachments if you have explicitly requested them from us (e.g. operating instructions).
• Mails from us should not have any spelling or grammatical errors, as these are always proofread before being sent.
How to properly deal with spam, phishing and spoofing emails:
• We recommend that you delete suspicious emails immediately.
• Never open links or attachments in suspicious emails or reveal any personal information.
• If you have accidentally clicked on the links in the e-mail, change your password in your online customer account immediately. We also recommend that you run a virus scan on your computer.
• If the email contains unusual or suspicious information about orders or your customer details, log in to My Account. All orders you have actually placed are listed there and you can check the order status and the respective invoice numbers. To do this, enter the address Obsolutely manually in the address line of your browser. This will prevent you from being led to fraudulent websites via a link in the email.
8.2 Important information on protecting your data
In today's networked world, unauthorized attempts to access personal information are a reality that private individuals and companies have to face every day. That is without question a great challenge. Since data protection is our top priority, we invest in the security of our systems and constantly monitor them. Because when you buy online at obsolutely.com you are entrusting us with information about yourself. The security of this information is important to us. Since you can do a lot to protect yourself against unauthorized access to your information by third parties, we would like to give you a few tips at this point on how to handle your information safely.
How can you protect your personal information? Basically: Protect your customer account and also your computer, laptop or mobile device with secure passwords and PIN codes that only you know! Also, make sure to log out after every online purchase at obsolutely.com. Make sure that you only ever use your passwords for one account! Never use one password for different providers or portals. Check whether you are also using the password you have chosen for obsolutely.com on other websites. If this is the case, we strongly advise you to change all passwords immediately. Do not write down the passwords in a freely accessible place. Again, make sure that only you have access to the passwords.
How do you create a secure password? Passwords should be chosen so that they cannot be easily guessed, e.g. no common words from everyday life, your own names or the names of relatives. To make the password even more secure, it is recommended that you use upper and lower case letters, numbers and special characters in combination. Do not use a password manager of the common web browser, as the passwords are often stored here unencrypted or not sufficiently encrypted. A password manager should use sufficiently strong encryption methods.
Are there any other things you should be aware of? Should you ever use a publicly accessible computer, always make sure that you log off after your visit to obsolutely.com. If you receive unsolicited emails without specific contact, in which you are asked to provide passwords or information on payment data, ignore this and please contact us immediately. We will investigate these incidents